CUSTOMER SUPPORT
For Warranty & Product Support, please fill out the form below or email us at hello@katoliving.com with the following information for the fastest processing time:
Product Model
Invoice #
Description of Problem
Photo/Video of Problem
Contact #.
Invoice #
Description of Problem
Photo/Video of Problem
Contact #.
Upon receiving all the above information, our Warranty & Product Support team will respond to you within 1-2 business days.
Thank you again for choosing Kato Canada and we look forward to assisting you. For any other inquiries, please fill out the form below.